Last updated on May 15, 2020

PRIVACY POLICY

Highend Technologies LLC (“ Zignaly ”, “ we ”, “ our ” or “ us ”) collects information about you from various sources to provide our Site to you, to analyze and improve our Site, and to communicate with you. This Privacy Policy ( “ Privacy Policy ”) covers our treatment of the personally identifiable information (“ Personal Data ”) that we gather when you access or use our services, currently offered at https://zignaly.com (the “ Site ”).

From time to time, we may revise or amend this Privacy Policy to reflect changes in law, our personal data collection and use practices, the features on the Site, or advances in technology. This Privacy Policy does not cover the practices of entities we do not own or control, or people we don’t manage.

Our Privacy Policy applies to our Site and all Services we offer, but excludes any products applications or services that have separate privacy policies which do not incorporate this Privacy Policy. For the purposes of data protection laws of the United States (“ US ”) and the European Union (“ EU ”), and other relevant jurisdictions where Users are located (“ Data Protection Laws ”), Zignaly is a data controller (i.e., the company who is responsible for, and controls the processing of, your personal data).

The use of our Services and the Site implies acceptance of this Privacy Policy as well as the conditions included in the Terms of Service Agreement .

Principles

Zignaly is committed to safeguarding the privacy of its Users. In the treatment of the User's Personal Data, Zignaly will apply the following principles:

  • Principle of legality, loyalty and transparency: Zignaly will always require the User's consent for the processing of the User's personal data that may be for one or more specific purposes on which he will previously inform the User with absolute transparency.

  • Principle of data minimization: Zignaly will request the User only the strictly necessary data.

  • Principle of limitation of the storage period: The data will be kept for the time strictly necessary for the purpose or purposes of the treatment. Zignaly will inform the User of the corresponding conservation period according to the purpose. In the case of subscriptions, Zignaly will periodically review the lists and delete those inactive records for a considerable time. Note that Zignaly may be obliged by law to retain certain Personal Data for administrative, legal or security purposes.

  • Principle of integrity and confidentiality: User data will be treated in such a way that its security, confidentiality and integrity is guaranteed.

Note that Zignaly takes the necessary precautions to prevent unauthorized access or improper use of their Users' data by third parties.

How we collect Personal Data

To the extent permissible under applicable Data Protection Laws, we collect information about you and any other party whose details you provide to us when you:

  • Access or use our Site;

  • Create an account with our Site;

  • Complete online forms (including call back requests), take part in surveys, post on any forums, download information such as white papers or other publications or participate in any other interactive areas that appear within our Site;

  • Interact with us using social media;

  • Provide your contact details to us when registering to use or access any services we make available or when you update those details; and

  • Contact us or otherwise connect with us, online or offline.

We will also collect your information where you only partially complete and/or abandon any information inputted into our Site and/or other online forms and may use this information to contact you to remind you to complete any outstanding information and/or for marketing purposes.

We may also collect information from your devices (including mobile devices) and applications you or your users use to access and use our Site (for example, we may collect the device identification number and type, location information and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your Internet Protocol (IP) address, your browsing history and your web log information) and we will ask for your permission before we do so. We may do this using cookies or similar technologies (as described in Section 5 below).

If you intend to give us Personal Data about someone else, you are responsible for ensuring that you comply with any obligation and consent obligations under applicable Data Protections Laws. Insofar as required by applicable Data Protection Laws, you must ensure that beforehand you have their explicit consent to do so and that you explain to them how we collect, use, disclose and retain their Personal Data, or direct them to read our Privacy Policy.

How we use your Personal Data

To the extent permissible under Data Protection Laws, we use your information to:

  • Provide any information or services that you have requested or ordered;

  • Compare information for accuracy and to verify it with third parties;

  • Provide, maintain, protect and improve our Site;

  • Manage, monitor, and administer your use of the Site and provide an enhanced, personal, user experience;

  • Manage our relationship with you (for example, customer services and technical support activities);

  • Undertake internal testing of our Site or systems to test and improve their security and performance (in these circumstances, we would de-identify any information used for such testing purposes);

  • Provide you with any information that we are required to send you to comply with our regulatory or legal obligations;

  • Comply with applicable Know Your Customer and Anti-Money Laundering regulations;

  • Detect, prevent, investigate or remediate, crime, illegal or prohibited activities or to otherwise protect our legal rights (including liaison with regulators and law enforcement agencies for these purposes);

  • Contact you to see if you would like to take part in our customer research (for example, feedback on your use of our applications, products and services);

  • Monitor, carry out statistical analysis and benchmarking (provided that in such circumstances it is on an aggregated basis which will not be linked back to you or any living individual);

  • Deliver advertising, marketing (including in-product messaging) or information which may be useful to you; and

  • Deliver joint content and services with third parties with whom you have a separate relationship (for example, social media providers).

  • In addition to the commercial uses listed above, we may be required to provide any and all of your Personal Data to governmental authorities as necessary to comply with the law. To the extent required by Data Protection Laws, or where we have a legitimate and lawful purpose for doing so, we retain information about you after your withdrawal of funds from the Site, the closure of your account, if your application for an account is declined or if you decide not to proceed with the application.

Our Site may contain technology that enables us to:

  • Check specific information from your device or systems directly relevant to your use of the websites, applications or Site against our records to make sure the Site services are being used in accordance with our end-user agreements and to troubleshoot any problems;

  • Obtain information relating to any technical errors or other issues with our Site;

  • Collect information about how you use the features of our Site; and

  • Gather statistical information about the operating system and environment from which you access our Site.

If the User becomes a follower in Zignaly's social networks, the processing of personal data will be governed by the policies of the Social Network, as well as by their terms of use, privacy policies and access regulations that belong to the social network that corresponds in each case and that the User has previously accepted.

You can check the privacy policies of the main social networks in these links:

  • Facebook

  • Twitter

  • Linkedin

Zignaly will treat the User's personal data in order to correctly manage his presence in the social network, inform him of his activities, products or services, as well as for any other purpose that the regulations of the social networks allow.

In no case will Zignaly use the profiles of followers in social networks to send advertising individually.

Data Security

To protect the User's personal data, Zignaly takes all reasonable precautions and follows the best practices of the industry to prevent their loss, misuse, improper access, disclosure, alteration or destruction of the same. Zignaly undertakes to adhere to best practice in terms of security of the Personal Data collected. All systems use a Role Based Access Control with enforced multi-factor authentication. All data at rest is secured using 256 bit AES encryption as well as SSL/TLS is used for data in transit.

In addition to the purposes described in this section, we may also use information we gather to deliver targeted and interest-based advertising, marketing (including in-product messaging) or information to you which may be useful, based on your use of the Site or any other information we have about you (depending on the Site, you may able to configure these features to suit your preferences).

Legal basis for processing in the EU

In the EU, we collect your Personal Data for the following purposes:

  • Where necessary to perform any contract we enter into, or have entered into, with you to provide services or access to our Site;

  • Where necessary for our legitimate business interests (or those of a third party) and your interests and fundamental rights do not override those interests; and

  • Where we need to comply with a legal or regulatory obligation either in the EU or elsewhere.

User Rights

Users have the following rights:

  • The right to access their own Personal Data;

  • The right to have their Personal Data rectified if it is inaccurate or incomplete;

  • The right to request deletion or removal of their Personal Data where there is no good reason for processing to continue;

  • The right to restrict processing of their Personal Data;

  • The right to data portability to enable the moving, copying or transferring of Personal Data from one platform to another;

  • The right to object to the processing of their Personal Data in certain circumstances; and

  • Rights relating to profiling and automated decision making resulting from the processing of their Personal Data.

The exercise of these rights is personal and therefore must be exercised directly by the interested party, requesting it directly from Zignaly, which means that any user, client, subscriber or collaborator who has provided their data at any time can contact Zignaly and request information about the data that it has stored and how it has been obtained, request the rectification of the same, request the portability of your Personal Data, oppose the processing, limit its use or request the cancellation of that data in Zignaly's files.

To exercise the rights of access, rectification, cancellation, portability and opposition, the User must send an email to the Data Protection Officer at Zignaly at [[email protected]] together with the valid proof of identity such as a Government-issued ID document.

Content from other Sites

The pages of this Site may include embedded content (for example, videos, images, articles, etc.). The embedded content of other Sites behaves in exactly the same way as if you had visited the other Site.

These Sites may collect data about you, use cookies, embed an additional third-party tracking code, and monitor your interaction using this code.

Cookies policy

Our Site uses cookies. By accessing our Site we will inform you, through a pop-up banner, of our use of cookies.

(1) About cookies

Cookies are files, often with unique identifiers, that web servers send to Internet browsers and can then be sent back to the server each time the browser requests a page from the server.

Web servers use cookies to identify and track users while browsing the different pages of Sites, as well as to identify users returning to Sites.

Cookies can be “persistent” cookies or “session cookies”. A persistent cookie consists of a text file sent by a web server to an Internet browser, which is stored by the browser and remains valid until the defined expiration date (unless the user deletes it before the expiration date ). On the other hand, a session cookie expires at the end of the user's session, when the Internet browser is closed.

(2) Cookies from this Site

On this Site, we use session and persistent cookies.

We will send you the following cookies:

      1. 1. Session Cookies

      2. 2. Google Analytics: This cookie allows us to identify unique users, unique sessions, regulate the rate of requests and store information about user sessions and campaigns.

      3. 3. Google Tag Manager.

      4. 4. Internal Tracking System.

Cookie 1 is a session cookie, while Cookie 2 is a persistent cookie.

(3) How we use cookies

Cookies do not contain personally identifiable information, but we have the possibility of linking the Personal Data we store about you with the information obtained and stored from cookies.

We use the information we obtain from the use of our cookies for the following purposes:

      1. 1. Recognize your computer when you visit our Site.

      2. 2. Improve the usability of the Site.

      3. 3. Analyze the use of our Site.

      4. 4. Manage the Site.

      5. 5. Third party cookies

When you use the Site, you may also be sent third-party cookies.

Our service providers can send you cookies. They use the information they obtain through their cookies for the following purposes:

      1. 1. Track your browser on different Sites.

      2. 2. Create a profile of your Internet browsing.

      3. 3. Select specific ads that may be of interest.

(4) Deletion and blocking of cookies

You can, at any time, restrict, block or delete cookies from this Site. To do this, you must modify the configuration of your browser regarding the use of cookies through the “Preferences”, “Options” or “Tools” menu (the name of the menus or the procedure to access the cookie options vary depending on the browser used). Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

Legitimation for data processing

The legal basis for the treatment of User data is: consent.

To contact Zignaly, subscribe or to use our Services you must accept this Privacy Policy.

Recipients of Personal Data

  • Google Analytics is a web analytics service provided by Google, Inc., a company from Delaware, United States, whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). You will find more information at: https://analytics.google.com
    Google Analytics uses “cookies”, which are text files located on your computer, to help Zignaly analyze the use made by users of the Site. The information generated by the cookie about the use of the Site (including the IP address) will be directly transmitted and archived by Google on servers in the United States.

  • DoubleClick by Google is a set of advertising services provided by Google, Inc., a company of Delaware, United States, whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”).
    You will find more information at: https://www.doubleclickbygoogle.com
    DoubleClick uses “cookies”, which are text files located on the User's computer and that serve to increase the relevance of the ads related to your recent searches. The Google Privacy Policy explains how Google manages the privacy of the User regarding the use of cookies and other information.

You can also see a list of the types of cookies used by Google and its collaborators and all the information related to their use of advertising cookies.

Web navigation

When browsing the Site , non-identifying data may be collected, which may include the IP address, geolocation, a record of how services and sites are used, browsing habits and other data that cannot be used to identify the User.

The Site uses the following third-party analysis services:

  • Google Analytics

  • DoubleClick by Google

Zignaly uses the information obtained to obtain statistical data, analyze trends, administer the site, study navigation patterns and to gather demographic information.

Accuracy and veracity of personal data

The User agrees that the information provided to Zignaly is correct, complete, accurate and current.

As a User of the Site, you are solely responsible for the veracity and correctness of the data you send to the Site, exonerating Zignaly from any responsibility in this regard.

Acceptance and consent

As a User of the Site, You declare to have been informed of the conditions on protection of personal data, You accept and consent to the treatment of the same by Zignaly in the manner and for the purposes indicated in this Privacy Policy.

Revocability

To exercise the rights of access, rectification, cancellation, portability and opposition, the User must send an email to [[email protected]] along with his valid proof of ID such as a Government-issued identification document. The exercise of the rights of the User does not include any Personal Data that Zignaly is obliged to keep for administrative, legal or security purposes.

Change of Operatorship

In case of incorporation, acquisition, merger or any other causes that cause the change of Operatorship of the Site and the database, the User expressly consents that their registration data and information are transferred by Zignaly to the new Operator, who may be national or foreigner. When this occurs, Zignaly will comply, in any case, with the duty of information in this regard to the User.

Changes to the Privacy Policy

Zignaly reserves the right to modify this Privacy Policy to adapt it to legislative developments, as well as to industry practices. Zignaly may notify you of changes to this Privacy Policy by email.

Site Operator

This Site is operated by Highend Technologies LLC ( #852LLC2021 ), a St. Vincent & the Grenadines Company with office address at First Floor, First St. Vincent Bank Ltd Building, P.O Box 1574, James Street, Kingstown.

Contact

In case you have any questions about the Privacy Policy, you can contact our data protection officer via email to [[email protected]]